Yes! You can sign up, create an account, and trial all of the features of our SaaS platform without so much as reaching for a credit card.
Once you’ve created your account you’ll be able to generate unlimited load models (used for meaningful and actionable performance testing) for as long as you want, run one load exploration (SKIPJAQ’s proprietary performance testing tech), and run one d for a service of your choice.
Yes! You can switch from monthly to annual billing at any time - by going to the account settings pane while logged into your SKIPJAQ account or by messaging the team here at firstname.lastname@example.org.
You can permanently delete your account whenever you want and this will revoke any/all access permissions you have granted us. However, we retain certain basic information about all of our users to enable them get up and running quickly and easily if they decide to return to the platform in the future.
We process payments with Stripe, meaning we are able to accept all major credit and debit cards.
Once payment has been taken from your card, we will send an e-receipt to your email address of choice.
You can cancel your SKIPJAQ subscription at any time without incurring any penalties or specific end-of-contract costs. If you pay on a monthly basis, the month in which cancellation occurs will be the last month billed for. If you pay on a yearly basis your agreement will end at the end of the twelve-month contracted period.
Monthly subscribers will be able to use all features billed for up to the end of the final billed month, while yearly subscribers will be able to do the same up until the end of the year they have already been billed for. Post-cancellation you will still retain your SKIPJAQ account and be able to generate unlimited load models for free.
A service is a group of web endpoints running inside a single process. This service may be replicated on two or more servers. When optimising a service running on multiple servers, each server gets exactly the same optimisation.
For Java EE applications, a service typically corresponds to one one WAR file running in Tomcat, Jetty, JBoss or Glassfish. For Spring Boot applications, a service typically corresponds to a single JAR file that embeds Tomcat, Jetty or Undertow.
For PHP applications, a service typically corresponds to a single Apache or NGINX instance serving content from a single directory. A single PHP service may have multiple worker processes.
You’ll be able to raise issues and ask questions of our support team by writing to email@example.com, and you’ll be able to refer to our library of online documentation (including commonly asked questions) at all times.
When you hit your optimisation or test limit you’ll be notified by email and will have the option to request more capacity to test and optimise by speaking with a SKIPJAQ team member.
Again, you’ll be notified by email and can easily request the ability to optimise more services as and when required.